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Frequently asked questions
Getting Started
Who can subscribe?
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Do I need a rooftop?
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Solar Projects
Where are the projects?
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Are the projects generating today?
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Generation
Why does generation vary?
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Who validates the generation data?
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Solar Credits
What exactly is a Solar Credit?
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Can I withdraw Solar Credits as cash?
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How do I know the calculation is right?
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Electricity Bills
Which electricity providers are supported?
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What if my Solar Credits are less than my bill?
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Subscription
What is the minimum subscription?
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What is the term?
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Can I exit or transfer?
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Tracking
What can I see in my portal?
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Support
How do I get help?
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